Last Updated: [Insert Date]
At Hardwear Hub Sales (“we,” “us,” or “our”), we value your trust as much as we value the durability of our safety toe boots and work shirts. This Privacy Policy explains how we collect, use, protect, and share information when you visit theworkingcloth.com (the “Site”).
1. Information We Collect
We collect information to provide better services to all our customers—from individual contractors to site managers ordering bulk work gear:
- Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number (optional).
- Transaction Data: Details about purchases you make, including products ordered, payment method, and order history.
- Technical Data: IP address, browser type, operating system, and other technical information when you visit our Site.
- Usage Data: Information about how you navigate our Site, including pages visited and time spent.
- Communication Data: Records of your communications with our customer service team.
2. How We Use Your Information
We use your information with the same no-nonsense efficiency we apply to our workwear:
- Process and fulfill your orders for work boots, shirts, pants, and other gear
- Provide customer support and respond to inquiries
- Improve our Site and product offerings
- Prevent fraud and enhance payment security
- Send order confirmations, shipping notifications, and service-related communications
- Comply with legal obligations
3. Data Sharing and Disclosure
We treat your data with the same protection we build into our safety footwear:
- Service Providers: We share information with trusted third parties who assist with payment processing, shipping, IT services, and fraud prevention.
- Legal Requirements: We may disclose information when required by law or to protect our rights.
- Business Transfers: In the event of a merger or sale, customer information may be transferred as a business asset.
- Aggregated Data: We may share non-personal, aggregated statistics about Site usage.
We never sell your personal information to third parties for marketing purposes.
4. Data Storage and Security
We secure your data with the same seriousness we apply to our work gear:
- Industry-standard encryption for all transactions
- PCI DSS compliant payment processing
- Secure servers with limited access
- Regular security assessments
While we implement robust security measures, no system is 100% secure. We cannot guarantee absolute security but we work hard to protect your information.
5. Your Rights and Choices
You have rights regarding your personal information:
- Access: Request a copy of your personal data we hold
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data, subject to legal requirements
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitations on how we use your data
To exercise these rights, contact us at [email protected].
6. Cookies and Tracking Technologies
Our Site uses cookies—small data files stored on your device—to enhance your experience:
- Essential Cookies: Necessary for Site functionality, like processing your work boot orders
- Performance Cookies: Help us improve how our Site works
- Functional Cookies: Remember your preferences
- Advertising Cookies: Show relevant ads (we use these sparingly)
You can manage cookie preferences through your browser settings. Disabling cookies may affect Site functionality.
7. International Data Transfers
As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for these transfers.
8. Children’s Privacy
Our Site is not intended for children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy as our business evolves. The “Last Updated” date at the top indicates when changes were made. We encourage you to review this policy periodically.
10. Contact Us
For questions about this Privacy Policy or your personal data:
Hardwear Hub Sales
2337 Nebraska Avenue
Selma, US 93662
Email: [email protected]
Like our workwear, this Privacy Policy is built to be durable and reliable. We’re committed to protecting your information while helping you get the quality gear you need to get the job done.
