Last Updated: [Insert Date]

Welcome to Hardwear Hub Sales (“we”, “us”, or “our”). These Terms and Conditions govern your access to and use of our website www.theworkingcloth.com and all purchases made through our site. By accessing our website or placing an order, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or the age of majority in their jurisdiction. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and product designs, is the property of Hardwear Hub Sales or its licensors and is protected by intellectual property laws. You may not:

  • Reproduce, distribute, or modify any content without our express written permission
  • Use our trademarks or branding without authorization
  • Use automated systems to extract data from our website

2. Products and Services

2.1 Product Descriptions

We take pride in offering high-quality workwear including:

  • Safety footwear (Safety Toe Boots and Shoes)
  • Work shirts and pants
  • Soft toe boots and work gear

We make every effort to display product colors and features accurately, but actual colors may vary slightly due to monitor settings.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Intended Use

Our safety products are designed for occupational use. Customers are responsible for ensuring products meet their specific safety requirements and workplace regulations.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability
  • Suspected fraudulent activity
  • Errors in pricing or product information

3.2 Pricing

All prices are in US Dollars (USD) and exclude applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and that you are authorized to use the payment method.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once your order ships.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

We ship worldwide except to some Asian countries and remote areas. Delivery times may vary by location.

4.3 Delivery Responsibilities

Once shipped, the risk of loss passes to you. You are responsible for:

  • Providing accurate shipping information
  • Any additional customs fees or import duties
  • Inspecting shipments upon arrival

5. Returns and Refunds

5.1 Return Policy

We offer 15-day returns from the date of delivery for most items. To be eligible:

  • Items must be in original condition (unworn, unwashed, with tags attached)
  • Must include original packaging with all accessories
  • Must be accompanied by proof of purchase

5.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Safety Toe Boots/Shoes showing signs of wear
  • Soft Toe Boots worn outdoors
  • Work gear with removed safety tags or altered safety features

5.3 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with your order number and reason
  2. Wait for approval and return instructions (within 1 business day)
  3. Ship items securely in original packaging
  4. Receive confirmation when we process your return

5.4 Refunds

Refunds will be issued to the original payment method within 3-5 business days after return approval. Original shipping fees are non-refundable unless the return is due to our error.

6. User Responsibilities

  • Provide accurate and complete information when placing orders
  • Review order details carefully before submission
  • Maintain the confidentiality of your account credentials
  • Comply with all applicable laws and regulations
  • Use products only for their intended purposes

7. Limitation of Liability

Hardwear Hub Sales shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Product misuse or failure to follow safety guidelines
  • Delays or failures in performance due to events beyond our reasonable control
  • Any third-party actions related to your use of our products

Our total liability for any claim related to these terms or your orders shall not exceed the purchase price of the products in question.

8. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms at any time. The updated version will be posted on our website with a new effective date. Your continued use of our site after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law provisions.

11. Contact Information

For any questions about these Terms or your orders, please contact us at:

Hardwear Hub Sales
2337 Nebraska Avenue
Selma, US 93662
Email: [email protected]

Thank you for choosing Hardwear Hub Sales for your workwear needs. We’re committed to providing durable, reliable products that help you get the job done right.